Sales Policy

Effective Date: January 9, 2025

At Spirit Luis, we are dedicated to providing high-quality fishing gear and a seamless shopping experience. This Sales Policy outlines the terms and conditions governing all purchases made on our Website (https://spiritluis.com). By making a purchase, you agree to comply with the terms outlined below.

1. General Terms

  • All sales are subject to product availability. If an item is out of stock after your purchase, we will notify you promptly and provide the option of a backorder, substitution, or refund.

  • Prices are listed in U.S. dollars (USD) and are subject to change without prior notice.

  • By placing an order, you affirm that all information provided is accurate and that you are authorized to make the purchase.

2. Order Process

  1. Placing an Order: Browse our Website and add items to your cart. Complete the checkout process by providing accurate shipping and payment details.

  2. Order Confirmation: After placing an order, you will receive an email confirmation with your order details and payment summary.

  3. Order Fulfillment: Orders are processed within 1-3 business days of confirmation, excluding weekends and holidays.

  4. Order Cancellation: You may cancel your order within 24 hours of purchase by contacting us at info@spiritluis.com or (207) 781-6150.

3. Pricing and Promotions

  • Accuracy: While we strive for accuracy, typographical errors or pricing inaccuracies may occur. If an error is identified, we reserve the right to cancel orders or correct the price.

  • Discounts: Discounts, promotions, and coupon codes must be applied at checkout. Expired or improperly applied codes will not be honored.

  • Taxes and Fees: Sales tax is calculated based on your shipping address and will be displayed at checkout.

4. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated based on the weight, dimensions, and destination of your order and are displayed at checkout.

  • Delivery Time: Estimated delivery times vary by location. Delays may occur due to unforeseen circumstances (e.g., weather, customs).

  • Tracking: Once shipped, you will receive a tracking number via email to monitor your shipment.

For full details, refer to our Shipping Policy.

5. Returns and Refunds

All returns and refunds are governed by our Refund and Returns Policy. Items must meet eligibility requirements and return timelines outlined in the policy.

6. Product Warranty

Some products may come with a manufacturer’s warranty. Details about applicable warranties will be provided on the product page or with the item upon delivery. If you have warranty-related issues, contact us for assistance.

7. Limitation of Liability

Spirit Luis is not liable for:

  • Improper use or care of purchased products.

  • Delays or failures caused by external circumstances beyond our control (e.g., natural disasters, carrier issues).

  • Indirect, incidental, or consequential damages resulting from product use.

8. Customer Support

If you encounter issues with your purchase or have questions about our sales terms, contact our support team:

Spirit Luis
Address: 32 Blueberry Ln, Falmouth, Maine (ME)
Phone Number: (207) 781-6150
Email: info@spiritluis.com

Our team is available Monday through Friday from 9:00 AM to 5:00 PM (EST).

9. Changes to This Sales Policy

We reserve the right to update this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of our Website after such changes constitutes your acceptance of the updated policy.